In the past few hours, some malfunctions have been recorded regarding the payment system for subscribers a Disney +. The streaming platform, in fact, turned one just yesterday, and many had to renew your subscription to use the service for another 12 months. However, some users were unable to complete the renewal successfully, subscriptions got stuck and payments invalidated. Many have contacted the assistance service hoping to solve the problem quickly.
La response Disney + was not long in coming. The technical staff that manages the registrations has reassured customers subscribe to the service with a communication via social network, claiming to be aware of the problems encountered in the renewal of registration, and to be ready to keep in touch via email with anyone who needs assistance. Some of the hiccups were caused by payment methods incorrect or obsolete, but several users have updated their data without being able to resolve the malfunction.
One of the biggest fears of Disney + customers is paying the full amount for the service, which has been set at 89,90 € after adding the Star package, which introduced adult content, enriching the platform with several movies and TV series. However, users who renew their subscription before August 2021 will be able to pay the basic service fee, that is 69,99 €, and they will only have to deal with the cost increase in March 2022.
A problem such as the block that has been registered in the last few hours could cause the cancellation of the subscriptions already made, and lead users to have to subscribe again, paying the full amount. However, Disney + has been reassuring on this point, stating that it intends to guarantee assistance to all subscribers who will need it. The Disney + streaming service offers a variety of content, many of which exclusive, like the series produced by Marvel Studios The Falcon and The Winter Soldier, of which the first episode aired last Friday. It is hoped that all subscribers who have encountered problems in these hours will be able to return as soon as possible to enjoy the remarkable catalog offered by the service.
