Notification badges on Android phones have made our life easier. With a glance, we can check if the app has a new notification or not. This is extremely useful for essential apps like Phone and Messages. However, sometimes missed calls are not notified because the notification badge for the Phone app is not working.
It's not all. The missed call notification counter in the notification panel also starts not working. That is, if you clear the missed call notification in the panel, the counter should usually reset to 0. Instead, the counter now starts accumulating missed calls. So removing it has no effect. I can understand your pain. Fortunately, there are many solutions that will fix the missed call notification not showing up on Android phones.
1. Restart your phone
Before you start changing some settings, restart your Android phone. You never know when this little solution can come in handy.
2. Change the default phone app
Have you recently installed a third-party dialer app? Or have you set some other app as your default phone app? If you are unsure, don't worry. Apps like Truecaller are the main reason for this problem. When set as the default phone app, notifications will not appear in the native Phone app. So we need to change the default app.
For that, follow these steps:
- Open Settings on your phone and go to Apps & Notifications or App Manager.
- Tocca Default apps in Advanced. On some phones, you need to tap the three-dot icon in the top right corner.
- Tneed the Phone app. Change the phone app from a third-party app to the pre-installed one. Try giving a missed call on your phone. Things should get back to normal.
Suggestion- Try changing the caller ID and antispam app with the available options.
3. Clear phone app cache and data
Clear the cache of the phone app. It will not remove any data from your phone. If clearing the cache doesn't solve the problem, clear the phone app data. Both are different. Clearing the data will clear the call history records. Nothing else will be affected.
Here are the steps for the same.
- Open Settings and go to Apps / Application manager / Apps and notifications depending on the option available on your phone.
- In All apps, tap Phone. On some phones, you may need to tap the three-dot icon and select System apps to find the phone.
- Tap Storage followed by Clear cache on the next screen.
- Restart your phone. Check if the problem is resolved. If it exists, go through this process again, but tap Clear Data in Step 3 instead of Clear Cache.
4. Enable notifications for the Phone app
Sometimes, notifications are disabled for the Phone app. They must be enabled to view missed call badges.
For that, follow these steps:
- Follow steps 1 and 2 of the previous method: Go to the Phone app in Settings> Apps> Phone. You will be taken to the app information page.
- Press and hold the Phone app icon on the home screen to view various options. Tap the information icon (i) to go directly to the Phone app information page.
- Tap Notifications. In case the switch next to Show notification is grayed out, turn it on. Then tap Missed Calls.
- On the next screen, first, enable the Show notifications switch. Then make sure Show Notification Point is on.
- If the problem persists, repeat the steps for the Contacts app. It also enables notifications and notification point setting.
5. Disable Caller ID and Spam Protection
Sometimes, the Phone app's built-in spam protection messes up its notifications as well. Try disabling the feature.
- For this, open the Phone app and tap on the three-dot icon - select Settings.
- Tap Caller ID & Spam. Disable Caller ID and Spam on the next screen.
6. Disable third party apps
If your phone has third-party device management apps like Clean Master, Battery Doctor or some antivirus, try disabling them. These apps offer an unwanted notification blocking feature which sometimes even treats the notification from the Phone app as spam. So disable the feature in these apps or disable / uninstall the app completely.
7. Grant Samsung Experience Home access to notifications
On Samsung devices, the notification permission must be granted to Samsung Experience Home. For that, follow these steps:
- Open Settings and go to Apps.
- Tap Advanced followed by Special Access. If the advanced option is missing, tap the three-dot icon at the top and select Special Access.
- Tap Access notifications. Turn on the switch next to Samsung Experience Home.
- 9 solutions for when it is impossible to answer calls on Android phone
8. Reset the app preferences
Try this fix only if nothing works. While it won't delete any data from your phone, it will reset all phone settings to their default values (just like on a new phone).
To reset the app preferences, follow these steps:
- Open Settings and go to Apps and notifications.
- Open all apps. Tap the three-dot icon in the top right corner and select Reset app preferences.
Suggestion: you can also do this via Settings> System> Reset options> Reset app preferences.
