How to fix Galaxy Watch Active won't turn on

How to fix Galaxy Watch Active won't turn on

One of the most common problems that a Samsung Galaxy Watch Active owner may encounter is the one we are about to talk about. In this troubleshooting episode, we'll show you what to do if your Galaxy Watch Active doesn't suddenly turn on. Check out the steps you can try below.

How to fix Galaxy Watch Active won't turn on | the watch has no power problems

There can be a number of possible factors why your Galaxy Watch Active won't turn on. Find out what you need to do if you can't turn on your watch.

Check if the device is charged

If your Galaxy Watch Active does not turn on and you have no idea why, it is possible that the battery is completely discharged. In this case, the device may not immediately display the charging indicator when you charge it. Make sure to charge your Galaxy Watch Active for up to 30 minutes before double-checking. 

This should be more than enough to recharge the battery.

Do the same if you are trying to use your Galaxy Watch for the first time. While there should be at least 50% battery charge when first powered up, this may not be possible in some cases. Let the battery charge for at least a few minutes before turning it on.

Verify that the charger is working

If the watch worked normally, the problem may lie with the charger. Like the watch, the charger can also break, albeit with a much lower probability. 

If you have already tried to charge the Galaxy Watch Active for a long time as suggested above, but it still doesn't turn on, try to check if there is a problem with the charger. If you can't find a second charger, go to the Samsung store where you bought the watch and see there if the watch is charging. If it charges well, get a new charger.

Reboot the device

If your Galaxy Watch Active still doesn't turn on at this point, the next move for you is to try restarting it. This is usually effective for fixing problems with locked devices. If the clock has froze or did not respond, this can help. Here's how to do it:

  1. Start by unlocking SAMSUNG Galaxy Watch Active. To do this, just press the Home button at the bottom of the watch face.
  2. From the clock screen, press and hold the Home button until the Options menu appears.
  3. From the Options menu, tap Power Off.
  4. The device now turns off. To restart SAMSUNG Galaxy Watch Active, press and hold the power button until the clock logo appears.

If the problem persists, perform a factory reset later.

Reset Galaxy Watch Active to factory settings

There are two ways to factory reset your Galaxy Watch Active. The former is done via the Settings menu and in this case may not be feasible. We want to explain it to you anyway. Here's how to do it:

  1. From the SAMSUNG Galaxy Watch Active screen, press the Home button to open the application screen.
  2. Tap the Settings menu and open the General option.
  3. Tap Reset and confirm.

Factory reset via hardware buttons

This method could probably work in this situation. What you need to do is to factory reset the device using a combination of hardware buttons. If successful, this will boot the system after wiping it and will likely fix the problem as well.

  1. Turn off your watch by pressing and holding the Power / Home button at the bottom of the watch face.
  2. Keep holding them until Restart is displayed at the bottom of the watch.
  3. Quickly, with multiple presses, hold down the Power / Home button until the Select RESTART MODE screen appears.
  4. Press the Power / Home button to scroll through the options.
  5. Select Restore.
  6. Press and hold the Power / Home button until the device restarts.
  7. When the watch shows the data deletion process, the reset is successful. The process can take several minutes. Wait up.

I hope we have been able to help you fix your Galaxy Watch Active won't turn on. We would appreciate if you would help us spread the word, so please share this post if you found it helpful. Thanks so much for reading!

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